ReStory Customers Guide: Stories & Branches
Customers are the heart of ReStory's story. Each customer brings a device, a story, and choices that can change their lives and your shop. Here is how the system works.

TODAY'S WORK ORDERS
How customer stories work
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A customer walks in
They bring a device and a personal story.
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You repair the device
The repair itself advances their story.
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You make choices
During the conversation you choose how to respond — this branches the outcome.
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Their life changes
The same customer can end up in different situations depending on your choices.
TODAY'S WORK ORDERS
What choices affect
The customer's personal outcome — happy, sad, or unexpected endings.
Your reputation and relationship with the customer.
Which story branch (and eventually which ending) you unlock.
TODAY'S WORK ORDERS
Customers FAQ
Are customers repeatable?+
Some customers return with new devices and story beats — we are verifying who recurs.
Can I refuse a customer?+
You can refuse payment (the Origami achievement), which is a story-adjacent choice.
Do customer choices lock endings?+
Almost certainly — the official description says choices determine the multiple endings.
TODAY'S WORK ORDERS
Character files being verified
Individual customer names, their full stories and every choice branch are on our unverified list. We will publish customer character files as we verify them.